La Plaza privacy policy

Last updated 1 October 2026.

The short version

La Plaza doesn’t track you across other apps or websites and doesn’t sell anything about you. Lessons, puzzles and games against bots work entirely on your phone or in your browser. An account is optional: when accounts launch, you’ll only need one to keep your progress on more than one device. The only ads are short videos you choose to watch for a bonus, in the app only, and anything you buy in the app is paid through Google Play or the App Store.

Stored on your device

Your lesson crowns, puzzle stats, streak and daily reward, skills, fichas and collection, settings (like language and table rules) and a small log of recent app errors are saved on your device: in the app’s storage on a phone, or in your browser’s local storage on the website. Reminders (on unless you turn them off) are scheduled by your phone itself; nothing is sent to us. Without an account, deleting the app (or clearing the website’s data in your browser) deletes all of it.

Your account (when accounts launch)

Accounts are optional and are coming in an update. If you create one, the La Plaza server keeps your email address (to send you sign-in codes and important messages about your account, never marketing), your handle and display name (shown to other players), and a copy of your progress so it follows you to another device or the website: crowns, puzzle stats, streak, skills, fichas, collection, settings and membership. If you sign in with Google, Google tells us your email address and an ID for your Google account; we never get your Google password or contacts. Sign-in codes are emailed by our email provider, Resend, and stop working after a few minutes. A sign-in code saved on your phone (or in your browser’s local storage on the website) keeps you signed in.

When you play online

If you choose to play online, the game server receives the name you enter (it’s shown to other players), a random sign-in code so it can recognize your device, and the games you play: moves, scores, results, ratings and event standings. With an account, these are kept with it. We use them to run matches and events, keep ratings, check for cheating and fix problems. Playing as a guest needs no email, phone number or real name.

Chat and reports

In online games you can chat with everyone at your table. Messages go to the players at that table only, and the server keeps a table’s last 20 messages in memory while it’s being played, then forgets them. Before a message is sent, the server checks it automatically against lists of words and patterns (slurs, threats, links and contact details, talk about tiles during a partner hand); some messages aren’t sent, and swearing is hidden for players who keep the profanity filter on. If you report a player, or someone reports you, the report keeps who made it, who it’s about, the reason, and the table’s last messages with seats and times. Reports, strikes and the penalties they lead to (a warning, a mute, chat turned off, a ban) are decided by rules the server applies automatically or by a person on the La Plaza team; every penalty says why and can be challenged in the app, and a person looks at every challenge (your note is emailed to the team through Resend). To spot table talk, we also compare how partners play in rated games, from the moves already kept for those games. Players you block, and the settings for chat and the filter, are kept too.

Your internet address

Like any server, ours sees your device’s internet (IP) address when the app or website connects to it. It uses it only for a few minutes, in memory, to limit how often one address can do things like create players, sign in or send feedback, and to block abuse. It doesn’t store it with your account or write it to its logs. Our hosting provider, Railway, may keep it briefly in its network logs.

When you send feedback

Feedback goes straight from the app to the La Plaza game server, where the team reads it, and a copy may be emailed to the team through Resend. It includes what you write, the app version and update, your device type and system version, the app’s language, and, if you leave that option on, recent error messages from the app. If you’re offline, it waits on your device until you’re connected.

Anonymous usage stats

Unless you turn it off, the app and the website send the La Plaza server small anonymous counts of what happens in them, so the team can see whether players come back and what they enjoy: the app being opened, the first-time setup steps, lessons, puzzles and games started or finished (which game, how many players, which character, won or lost, and for a finished game how many minutes it took and its target score or number of rounds), Table practice sets, shop items and purchases (just which product), and crashes. To help us fix problems, they also send: for a crash, the screen it happened on, the kind of error and a short code made from it (never the error message itself); counts of things that failed quietly (a sound, saving, the connection); how long the app took to start and a game table to appear; which app update it runs and whether checking for one worked; for online play, how often the connection failed or dropped and how quick it was; how games against bots go (hands played, hints used, the tile tracker opened, Play again, games left before the end); why a purchase didn’t go through (cancelled, no connection, a store error); and once a day, whether it’s a phone, a tablet or the web, its screen size range and system version (never its make or model) and the app’s settings (text size, motion, pace, sound, vibration, bot speed, language). Each count comes with the day and hour (in UTC), the app version, your device type (Android, iPhone or web), the app’s language, your device’s time zone (like America/New_York), the country or region of your device’s language setting (like US), and a random code made on your device the first time the app opens. That code isn’t linked to your name, your account or your advertising ID. No names, no moves or game content, no precise location, and the server doesn’t keep your IP address. Counts wait on your device and are sent every few minutes, and the server keeps them for up to 400 days. To stop them, turn off “Share anonymous usage stats” in More: anything waiting is deleted, and so is the random code.

Ads you choose to watch

La Plaza never shows an ad on its own, and the website shows no ads at all. In the app, some bonuses let you watch a short video for them; the video is played by Google AdMob, and only when you tap to watch one. To show and count it, Google receives your phone’s advertising ID, its IP address and basic device details, and uses them as its privacy policy says (policies.google.com/privacy). Where the law requires it (for example in the EU and the UK), you’re asked for consent the first time, and you can say no. You can reset or delete your advertising ID in your phone’s settings. Memberships give these bonuses without the ad.

Purchases

Fichas packs and memberships are sold by Google Play or the App Store, which take the payment: we never see your card or bank details. To check a purchase is real, the app sends its receipt (which product it was, and the store’s code for that purchase) to the La Plaza server, which asks Google or Apple. With an account (when accounts launch), a record of your purchases (the product, the store’s code and the dates a membership runs) is kept with it, so your fichas and membership follow you. Memberships are managed and cancelled in your Play Store or App Store account.

Cookies and storage on the website

The website uses your browser’s local storage to keep your settings, your progress, your sign-in once accounts launch and the random code for anonymous stats, the same things the app keeps on a phone. Its only cookie is set while you sign in with Google, to tie Google’s answer to your browser, and it expires after 10 minutes. There are no advertising or tracking cookies and no ads on the website. You can clear them in your browser’s settings: that signs you out and, without an account, deletes your progress.

Shared links and invites

When you share a puzzle, a hand or a lab position, the link itself holds what’s needed to show it: the puzzle’s number, the tiles and plays of the hand (seen from your seat, with no names), or the position. Anyone you send it to can open it. The link opens a small page on the La Plaza server, which, like any website, sees the internet address it’s opened from. A table invite holds only the table’s code: anyone with it can join that table while it’s open.

Friend invites and challenges

If you invite a friend or send a challenge, the La Plaza server keeps what that needs: your invite code, the code you joined with (if any), whether you’ve finished your first lesson (so both of you get your fichas), and for a challenge the deal, your moves, your result and the name you entered for online play (if you did). Friends who open the challenge see that name and your result. A challenge stays open for 14 days.

Companies that help run La Plaza

A few companies process data for us, only to provide their service: Railway hosts the game server and its database; Resend sends sign-in codes and feedback emails; Google provides sign-in with Google (if you use it), Google Play purchases and, in the app only, AdMob ads; Apple provides App Store purchases; and Expo delivers app updates (your phone asks Expo’s servers for them, which see its IP address and app version). They’re based in the United States, so your data may be processed there. Where the law requires it, those transfers are protected by the European Commission’s standard contractual clauses or the EU–US Data Privacy Framework (and their UK equivalents).

Legal bases (EU and UK)

If you’re in the EU or the UK: we use your data to run your account, online play, events, invites, purchases and sync because that’s needed to provide La Plaza to you under our terms. Anonymous stats, crash counts, feedback, security, rate limits and fair-play checks are in our legitimate interest in keeping La Plaza working, fair and safe; you can turn stats off, and you can object to the rest. Ads use your consent where the law requires it. We keep purchase records where tax or accounting law requires it. You can also complain to your local data protection authority.

How long we keep it

Your account and its synced progress: until you delete it. Online names, match records and ratings: while you play; when you delete your account or ask us, your name is removed, and match records that other players’ ratings and event standings depend on are kept with nothing linking them to you. Feedback: until we’ve dealt with it. Anonymous stats: up to 400 days. Sign-in codes: a few minutes. Your IP address: a few minutes, in memory only. Purchase records: while your account exists, and longer only where the law requires it. Chat messages: only with the table while it’s played, unless attached to a report. Reports: 90 days. Strikes: 30 days (a count of them, without the messages, for a year). Penalties: a year (their messages for 90 days). Blocks: until you unblock. Deleted data is gone from our backups within 30 days.

Deleting your data and your rights

When accounts launch, you can delete your account at any time in the app (in More) or on the La Plaza website at /account/delete. That deletes your email, handle, synced progress and purchase records from our server, except anything the law requires us to keep. It doesn’t cancel a store subscription: cancel that in Google Play or the App Store. Without an account, write to us to have your online name and games removed. To get a copy of your data (we’ll send it as a file), or to correct it, write to us; we answer within a month. Deleting the app or clearing the website’s data removes what’s on your device.

Children

La Plaza is a game for everyone but is not directed at children under 13, and we don’t knowingly collect information from them. You must be 13 or older to create an account, and where your country’s law requires it, a parent must agree. If you think a child under 13 has given us information, write to us and we’ll delete it.

Alpha testing

During the alpha, data on the test server may be reset at any time. We’ll update this policy before a public release and show the date it changed.

Questions

Write to support@laplazadomino.com, or use “Send feedback” in the app, with any question about your data or this policy. When La Plaza changes, we’ll update this policy and show the date it changed.